Privacy Policy

Last updated August 28, 2026.

Lune & Bloom respects your privacy. This policy explains what information we collect when you browse our website, place a flower order, contact the studio, or use optional website technologies.

Information we collect

We collect information you provide for an order or enquiry, such as your name, email address, delivery details, occasion details, and order information. We also receive technical information needed to keep the website secure and working.

How we use information

We use information to prepare and deliver orders, respond to enquiries, provide customer support, prevent fraud, improve the website, and meet legal obligations. Analytics and Marketing technologies are used only when you choose the matching consent category.

Sharing and retention

We share information only with providers needed to operate the studio and website, including payment, delivery, hosting, analytics, and communications providers. We retain information only as long as needed for these purposes and applicable legal requirements.

Your choices

You can reject optional technologies or reopen Privacy choices from the link in the footer. You may also use the Contact page to ask about access, correction, or deletion of personal information, subject to applicable law.